With the outbreak of Covid-19, all industries have been hit hard, but the impact on hospitality has been the greatest. With a lot of concerns regarding health and safety around hospitality services, guests would also want assurance that hotels are taking the right measures for their safety with reference to sanitisation, social distancing, minimal contact […]

During these times of the Covid-19 pandemic, there have been lot of concerns regarding health and safety revolving customer solutions, especially how elevators and escalators can become more sterile and germ-free in order to help prevent the spread of the coronavirus, particularly as microorganisms can be transferred via touch surfaces i.e. elevator button panels. There […]

With the rise of Smart Virtual Assistants and the fact that voice interactions can provide valuable insights into customer needs and behaviors, banks are now better prepared to offer personalized services with their unique brand touch. With artificial intelligence (AI), machine learning, natural language processing and speech recognition technologies coming up with numerous upgrades, it […]

With the outbreak of Covid-19, all industries have been hit hard, with each one racing to innovate and apply touchless technology so as to prevent further spread of the disease whilst providing unique and hassle-free customer service. Passengers would also want assurance that airports are taking the right measures for their safety with reference to […]

Among the different modes of communication, voice-based communication is undeniably the most effective, as it creates a bond between the speaker and the listener. For this reason, Voice-activated Artificial Intelligence (AI) has been disrupting almost all industries across the globe, and the Media and Entertainment (M&E) industry is certainly no exception to this trend. From […]

Everybody enjoys listening to news, sports, weather, or special programs, but probably one might not be near a radio, or perhaps no longer even owning a radio. But today’s technology can come to the rescue! Your Voice Assistant can turn into a virtual disc jockey and play up your favourite radio stations and broadcasts in […]

Healthcare is one industry where self-service has become pivotal today considering the humongous treatment costs, thereby prompting individuals to self-diagnose their symptoms and track their vitals. Voice being the most natural, flexible and rapid method of communication, is drastically changing the way we can easily address health issues. It is potentially the next wave in […]

Monetization and rewarding the developers is the name of the game. Amazon has launched a new way for developers to integrate Alexa voice assistant into a broad range of smart devices, majorly toys. The new Custom Interfaces feature of the Alexa Gadgets Toolkit will allow Alexa to power new interactions with devices far removed from […]

There is no doubt that Samsung Bixby, the artificially intelligent assistant found on the company’s flagship phones, is quite different from Apple’s Siri, Amazon’s Alexa, and Google Assistant. Samsung is definitely taking attempt to anticipate your needs and serve up answers of utmost accuracy. Anything you do on your phone via touch, you should be […]

The voice app market is booming. Amazon Alexa skills are increasing by the day. Acc to sources, everyday around 800 new skills are added to the skill store. Besides, as of August 2019 more than 47 million US adults are using voice-activated smart speakers powered by those skills. As of June 2019, there are over […]